Follow-Up Always Exceeds Expectations
I am so pleased to be working with Balanced Fitness and Health. The ease of communication with the staff is over the top, especially with regards to administrative issues with a person like Sue. Setting appointments and responses to our needs are always met with a can do attitude and follow-up always exceeds expectations. No more playing phone tag for days, sitting on hold or waiting for a live body to answer.
Invoices from Balanced Fitness and Health are submitted on fax or email within a few days of the date of service and always include detailed documentation.
Not only am I happy with the administrative response and expertise but our employees are experiencing lifestyle changes and positive results.
-Carolyn Cain, Linn County Risk Management